I am a qualified manager with hands-on experience in web design and production, web content creation and architecture, and technical publications. I have solid leadership, team, technical, and program management skills, and enjoy working with local, distributed, and global teams. I am also an accomplished writer and author of web content, technical books, and software product manuals.

Career Goal

A management position where I can participate in the management, design, creation, deployment, and maintenance of a world-class company web site.

Skills Summary

Work History

Web Production Manager

Global Web Publishing, Sun Microsystems, Inc.
7/07 to present

Leading a distributed team of 10 production leads for www.sun.com/software, www.sun.com/services, and developers.sun.com. Responsibilities include day-to-day management, employee development, resourcing high-profile projects and product launches, managing stakeholder relationships, and overseeing the sites. Also wrote articles for publication to developers.sun.com on various technical topics.

Technical Publications & Intranet Manager

Client Systems Group, Sun Microsystems, Inc.
11/03 to 7/07

Managed and mentored a globalized staff of 16 that produced 100 - 150 documents per year to cover five product lines for wireless, smart card, and content delivery technologies. Responsibilities included day-to-day management, employee development, and the team intranet. I designed, built, and wrote much of the content for the team intranet. Led a project to reduce costs, improve efficiency, and set quality standards by streamlining the internal production processes.

Web Developer

Software Developer Outreach, Sun Microsystems, Inc.
4/2001 to 11/03

Voice to the Developer & Developer Intelligence Team: Led a team to establish a process and guidelines to effectively gather, manage, and understand developers' content requirements in new product/technology areas. Also managed a small team and day-to-day operations for a popular internal competitive intelligence intranet. Intranet responsibilities spanned managing production, site tools development, and contractors. Analyzed reports and provided recommendations and guidelines for successful, competitive programs.

Java Developer Sites Redesign Project: Was a key member of redesign team that performed market analyses, defined developer segmentation, gathered product requirements, and performed usability studies and competitive analyses to combine the JDC and java.sun.com sites for JavaOne 2002.

Wireless Developer Site Launch Project: Designed, created, and launched the Wireless Developer site for the JavaOne conference in 2001. Additional tasks included preparing usability studies, conducting market analyses, and hiring an editorial manager to run the site.

Senior Technical Writer

Wrote articles, tutorials, training materials, programmer guides, reference guides, annotated code samples, context-sensitive online help, administrator guides, operator guides, user guides, business application documentation, and gaming booklets for the following companies. Topics included Java platform programming, security, 2D and 3D graphics, database connectivity, telecommunications, network communications, and online transaction processing.

• Sun Microsystems, Inc., 8/97 to 9/2001
• Sun Microsystems Federal, Inc., 8/95 to 8/97
• Taligent, Inc., 11/92 to 8/95
• Cooperative Solutions, Inc., 7/90 to 11/92
• Hewlett-Packard Co., 9/87 to 7/90
• Network Equipment Technologies, Inc., 2/85 to 9/87
• Synapse/Broderbund, 5/83 to 2/87